All the tools on this list have both a drag-and-drop interface, which makes laying out the logic and response trees of your chatbots easy to manage, and some templates to get you started. Sure, if you're a seasoned developer, you can probably whip up your own chatbot with an API and some PHP, but that shouldn't mean you need to know your GETs from your POSTs to build one. They're easy to use and get started with.
To narrow the list down a little more officially, I assessed them all on the following criteria: Remember: you won't find any of the big enterprise chatbot companies or great live chat customer support platforms on this list-only dedicated chatbot builders for smaller operations.Īs I started my research and testing, some apps were too expensive, others required too much technical know-how, and yet more were just kind of bad. When making this list, I considered more than 32 platforms capable of making chatbots.
#Chatbot companies full
For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog. We're never paid for placement in our articles from any app or for links to any site-we value the trust readers put in us to offer authentic evaluations of the categories and apps we review. We spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category.
All of our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software.
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